The Rewards of Punishments and Punishments of Rewards

By Mark Aoyagi

The Sports Illustrated cover jinx. The Madden Curse.

These are examples of our beliefs about the effects a little positive publicity can have on performance. Studies have actually been done providing “evidence” that the jinx and the curse exist. But there is a much simpler and more straightforward explanation than superstitions and magical thinking.

When an athlete or performer is graced with positive publicity, it is usually as a result of an extraordinary performance. Think what that means: literally, extra-ordinary. Far above average.

Therefore, by definition, it is more likely that the athlete or performer’s subsequent performance will return to ordinary. In light of the recent extraordinary performance, ordinary performance feels like a curse. In fact, it is also likely that the athlete’s performance will be slightly below ordinary. Again, this is the meaning of ordinary or average.

A .300 hitter doesn’t hit .300 every game. Some games s/he hits .400, some games, .200, some games 1.000, some games .000. The average over time is .300.

For leaders, managers, and coaches, this also explains the odd phenomenon of why your athletes/performers do better after you punish them and worse after you praise them. It is not because you have filled them with fear/motivation from your punishment or they have become complacent/lazy due to your praise. It is simply the return of their performance to “normal.” Normal is an increase after poor performance and a decrease after great performance. (see Mastery)

Tagged: average, mastery, performance, praise, punishment, reward

Source: The Performance of Your Life

Focused on Get or Give?

By Mark Aoyagi

Oftentimes we are focused on what we want (or think we deserve) to get: the promotion, recognition, award, reward, etc. When this is our focus, it is almost guaranteed that there is one thing we will get: frustrated!

On the other hand, when we focus on what we can give: our time, energy, attention, great performance, love, etc. we typically feel engaged, energized, focused, satisfied, and fulfilled. The irony, of course, is that we get much more when we are focused on giving.

Tagged: charity, energy, focus, fulfillment, satisfaction, time

Source: The Performance of Your Life

On the plateau for 7 months and counting…

By Mark Aoyagi

Of course, my daughter is learning the most complex skill any of us has ever learned: language. And it’s not for lack of trying (lately at 5 in the morning). She’s sticking with it though (as I write this, in fact). At times there is frustration, and even some crying, but no signs of wanting to give up yet. In fact, the frustration and crying seem to make her want to practice more.

There are also no signs that she is blaming herself, cursing herself (I guess that would be progress with her particular task), or comparing herself to others. This seems instructive.

Tagged: learning, persevering, trust

Source: The Performance of Your Life